Spa & Wellness Industry Consultancy

Nicky Baillie
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General Enquiries

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Consultancy

Contact me to discuss how we can co-create transformative experiences.

0131 546 4717

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Partnership

Interested in collaborating? Let’s build something meaningful together.

Wellness Warriors – Live Life Well

Consultancy for Spa & Wellness

Specialising in luxury spa experiences, treatment design, and holistic wellness training.

About Wellness Warriors

Led by a seasoned industry expert with over 20 years of global experience, Wellness Warriors – Live Life Well provides high-level consultancy and training to luxury spas, wellness brands, and cruise lines. From treatment menu creation to soulful spa rituals, my approach is rooted in authenticity, excellence, and purposeful wellness.

With a background as Head of Product & Treatment Innovation at ESPA International and a legacy of developing signature concepts for world-renowned brands, I bring both strategic insight and hands-on creativity to every project.

Specialisations

Spa Menu Creation

Development of refined, results-driven treatment menus that balance wellness trends, brand identity, and guest needs — curated for luxury hotels, cruise lines, and high-end wellness spaces.

Spa Concept & Signature Treatment Design

Creation of bespoke treatment concepts and wellness journeys, tailored to your brand’s philosophy, geography, and clientele.

Signature Projects Include:

Training & Standards Development

In-person training, focusing on:

Previously accountable for managing and mentoring a global training team of 17 trainers across the UK, Asia, and the U.S., and launching ESPA’s award-winning education programmes.

Experience Snapshot

Development of refined, results-driven treatment menus that balance wellness trends, brand identity, and guest needs — curated for luxury hotels, cruise lines, and high-end wellness spaces.

ESPA International (2008–2022)

Key Achievements:

Let’s Collaborate Together

Whether you’re designing a new wellness destination or elevating an existing spa, I bring clarity, creativity, and a legacy of excellence to every project.

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